Privacy Notice

The data controller within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Interna Translations AG
Zentralstrasse 47
8003 Zurich

Telephone: +41 44 450 88 00

Email: interna@internatrans.ch

Website: www.internatrans.ch

General Information

Based on Article 13 of the Swiss Federal Constitution and the data protection regulations of the Swiss federal government (Data Protection Act, DPA), every person has the right to protection of their privacy as well as protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the legal data protection regulations as well as this privacy notice.

In cooperation with our hosting providers, we make every effort to protect the databases as effectively as possible against unauthorised access, loss, misuse or falsification.

We would, however, point out that data transmission on the Internet (e.g., communication by email) can have security vulnerabilities. It is not possible to protect data completely against access by third parties.

By using this website, you consent to the collection, processing and use of data as described below. This website can generally be visited without having to register first. Data such as, for example, pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes, but without allowing you to be identified personally. Personal data, in particular name, address or email address, are collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.

Processing of personal data

Personal data is any information relating to an identified or identifiable individual. A data subject is a person about whom personal data are being processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, storage, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. Furthermore, we process personal data in accordance with the following legal bases in connection with Art. 6 (1) of the GDPR – insofar as and to the extent that the EU GDPR is applicable:

  • (a) processing of personal data with the consent of the data subject;
  • (b) processing of personal data for the performance of a contract with the data subject and in order to take appropriate steps prior to entering into a contract;
  • (c) processing of personal data for compliance with a legal obligation to which we are subject under any applicable EU law or under any applicable law of a country in which the GDPR applies in whole or in part;
  • (d) processing of personal data in order to protect the vital interests of the data subject or of another natural person;
  • (f) processing of personal data in order to protect the legitimate interests pursued by us or by third parties, except where such interests are overridden by the fundamental freedoms and rights and interests of the data subject. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

Cookie Policy

This website uses cookies. These are small text files which make it possible to store specific information relating to the user on the user’s device while he or she is using the website. In particular, cookies make it possible to determine the frequency of use and number of users of the pages, to analyse behaviour patterns of page use, but also to make our website more customer-friendly. Cookies continue to be stored beyond the end of a browser session and can be retrieved when the user revisits the site. If you do not wish this to happen, you should set your internet browser to refuse to accept cookies.
A general objection to the use of cookies used for online marketing purposes can be declared for many of the services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by disabling them in the browser settings. Please note that in this case not all functions of this online offer can then be used.

Privacy policy for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content such as, for example, enquiries that you send us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Third party services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services, which are provided by Google LLC in America, use cookies, among other things, and as a result, data is transferred to Google in the USA, although we assume that no personal tracking takes place in this context solely through the use of our website.

Google has undertaken to ensure adequate data protection in accordance with the US-European and the US-Swiss Privacy Shield.

Further information can be found in Google’s privacy policy.

Privacy policy for contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have indicated, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Privacy policy for newsletter data

If you would like to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address indicated and that you agree to receive the newsletter. No further data will be collected. We will use this data exclusively to send the requested information and will not pass it on to third parties.
You can withdraw your consent to the storage of the data, the email address and the use thereof for sending the newsletter at any time, for example via the “unsubscribe link” in the newsletter.

Privacy policy for the comment function on this website

For the comment function on this website, in addition to your comment, details of when the comment was created, your email address and, if you do not post anonymously, the username you have chosen will be stored.

Storage of the IP address

Our comment function stores the IP addresses of users who post comments. As we do not check comments on our site before they are activated, we need said data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribing to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address indicated. You can unsubscribe from this function at any time via a link in the info emails.

Rights of data subjects

Right to confirmation

Any data subject shall have the right to obtain from the website operator confirmation as to whether or not personal data concerning him or her are being processed. If you wish to exercise this right of confirmation, you can contact the data protection officer at any time.

Right of access

Any person affected by the processing of personal data shall have the right to receive information free of charge and at any time from the operator of this website about the personal data stored about him or her and a copy of this information. Furthermore, information may be provided on the following, if applicable:

  • the purposes of the processing;
  • the categories of personal data processed;
  • the recipients to whom the personal data have been or will be disclosed;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  • the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject: any available information as to the source of the data.

Furthermore, the data subject shall have the right to be informed whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to be informed of the appropriate safeguards relating to the transfer.

If you would like to make use of this right of access, you can contact our data protection officer at any time.

Right to rectification

Any person affected by the processing of personal data shall have the right to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall additionally have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If you would like to make use of this right of rectification, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)

Any person affected by the processing of personal data shall have the right to obtain from the controller of this website the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary:

  • the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • the data subject withdraws consent on which the processing is based, and where there is no other legal ground for the processing;
  • the data subject objects to the processing on grounds relating to his or her particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of direct marketing and associated profiling;
  • the personal data have been unlawfully processed;
  • the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
  • the personal data have been collected in relation to the offer of information society services which have been made directly to a child.

If one of the above applies and you wish to arrange for the erasure of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange for the erasure request to be complied with immediately.

Right to restriction of processing

Any person concerned by the processing of personal data shall have the right to obtain from the controller of this website restriction of processing where one of the following applies:

  • the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  • the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
  • the data subject has objected to processing on grounds relating to his or her particular situation pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above applies and you would like to request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange the restriction of the processing.

Right to data portability

Any person affected by the processing of personal data shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format. He or she shall also have the right to have this data transmitted to another controller if the legal requirements are met.

Furthermore, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that the rights and freedoms of others are not adversely affected.

In order to exercise your right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.

Right to object

Any person affected by the processing of personal data shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her.

The operator of this website shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

To exercise the right to object, you can contact the data protection officer of this website directly.

Right to withdraw consent under data protection law

Any person affected by the processing of personal data shall have the right to withdraw the consent given to the processing of personal data at any time.
If you wish to exercise your right to withdraw consent, you can contact our data protection officer at any time.

Privacy notice for objection to advertising mails

We hereby object to the use of contact data published within the scope of the site notice obligation for the purpose of sending expressly unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for instance by spam emails.

Google Ads

This website uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is placed on the user’s device when he or she clicks on an ad placed by Google. These cookies are no longer valid after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this site. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across Ads customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. Customers can discover the total number of users who clicked on their ad and were redirected to a site tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can object to the necessary cookie being placed on your computer – for example, by means of a browser setting that generally disables cookies or by setting your browser in such a way that cookies from the domain “googleleadservices.com” are blocked.

Please note that you must not delete the opt-out cookies during the entire period that you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you will have to set the respective opt-out cookie again.

Privacy policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.

The legal basis for the use of Google Analytics is Art. 6 (1) (1) (f) GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has been extended by the code “_anonymizeIp();” in order to ensure anonymised collection of IP addresses. This means that IP addresses are processed in abbreviated form, which means that they cannot be linked to a specific person. If the data collected about you is related to a person, this is immediately excluded and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information in order to evaluate your use of the website, in order to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. You may prevent the storage of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) being sent to Google as well as the processing of this data by Google by downloading and installing the browser plugin available from the following link: Deactivate Google Analytics.

Furthermore, you can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This will save a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, i.e., you will have to set the opt-out cookies again if you wish to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.

Google Tag Manager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate, e.g., Google Analytics and other Google marketing services into our online offer. The tag manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of users’ personal data, please refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

Privacy policy for Facebook

This website uses functions provided by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. When you call up our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. In the process, data is already transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not wish this data to be associated with your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or the clicking of a “Like” or “Share” button, are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.

Privacy statement for Twitter

This website uses functions provided by Twitter, Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When you call up our pages with Twitter plug-ins, a connection is established between your browser and the servers of Twitter. In the process, data is already transferred to Twitter. If you have a Twitter account, this data can be linked to it. If you do not wish this data to be associated with your Twitter account, please log out of Twitter before visiting our site. Interactions, in particular the clicking of a “Re-Tweet” button, are also passed on to Twitter. You can find out more at https://twitter.com/privacy.

Privacy policy for LinkedIn

We use the marketing services of the social network LinkedIn of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”) within our online offer.

These use cookies, i.e., text files that are stored on your computer. This enables us to analyse your use of the website. For example, we can measure the success of our advertisements and show users products, in which they have previously shown an interest.

For example, information on the operating system, the browser, the website you previously visited (referrer URL), which websites the user visited, which offers the user clicked on, and the date and time of your visit to our website are recorded.

The information generated by the cookie about your use of this website is transferred pseudonymously to a LinkedIn server in the USA and stored there. LinkedIn does not store therefore the name or email address of the respective user. Rather, the above-mentioned data is only assigned to the person for whom the cookie was generated. This does not apply if the user has allowed LinkedIn to process data without pseudonymisation or has a LinkedIn account.

You may prevent the storage of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also object to the use of your data directly at LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use LinkedIn Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that the data traffic to the USA and Singapore necessary for the development, implementation and maintenance of the services takes place in a lawful manner. Where we ask users for consent, the legal basis for processing is Art. 6 (1) (a) GDPR. Otherwise, the legal basis for the use of LinkedIn Analytics is Art. 6 (1) (1) (f) GDPR.

Information regarding the third-party provider: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2 Ireland; User Agreement and Privacy Policy.

Newsletter – MailChimp

The newsletter is sent using the mailing service provider ‘MailChimp’, a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the mailing service provider here. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with the European level of data protection (PrivacyShield). The mailing service provider is used on the basis of our legitimate interests pursuant to Art. 6 (1) (f) GDPR and an order processing agreement pursuant to Art. 28 (3) (1) GDPR.

The mailing service provider can use the data of the recipients in pseudonymous form, i.e., without assignment to a user, to optimise or improve its own services, e.g., to technically optimise the mailing and presentation of the newsletters or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

Agency services

We process the data of our customers in accordance with the data protection regulations of the Swiss federal government (Data Protection Act, DPA) and the EU-GDPR within the scope of our contractual services.

In doing so, we process inventory data (e.g., customer master data such as names or addresses), contact data (e.g., email, telephone numbers), content data (e.g., text entries, etc.), contract data (e.g., subject matter of the contract, term), payment data (e.g., bank details, payment history), usage data and metadata (e.g., in the context of evaluating and measuring the success of marketing measures). The data subjects include our customers, interested parties as well as their customers, users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual services, billing and our customer service. The legal basis for the processing results from Art. 6 (1) (b) GDPR (contractual services), Art. 6 (1) (f) GDPR (analysis, statistics, optimisation, security measures). We process the data necessary for the justification and fulfilment of contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is necessary in the context of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the principals as well as the legal requirements of order processing pursuant to Art. 28 GDPR and do not process the data for any purposes other than those specified in the order.

We delete the data after the expiry of legal warranty and comparable obligations. The necessity of retaining the data is reviewed at irregular intervals. In the case of legal archiving obligations, the deletion takes place after the expiry thereof. In the case of data disclosed to us by the principal within the scope of an order, we delete the data in accordance with the specifications of the order, in principle after the end of the order.

Notice on the transfer of data to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities, without you as a data subject being able to take legal action against this. The possibility cannot therefore be ruled out that US authorities (e.g., intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Changes

We may change this privacy policy at any time without notice. The current version published on our website at any time shall apply. Insofar as the privacy notice is part of an agreement with you, we will inform you of the change(s) by email or other suitable means in the event of an update.

Questions for the data protection officer

If you have any questions about data protection, please email us or contact the data protection officer in our organisation set out at the beginning of this privacy notice directly.

Zurich, 15.04.2021

Source: SwissAnwalt

Original text in German. In the event of any discrepancies, the original text shall prevail.